Silken Puerta America Hotel - Madrid

Avenida De America, 41, Madrid, Spain, 28028  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Silken Puerta America Hotel - Madrid

Free Wi-Fi

Free Wi-Fi in rooms

Parking

EUR 22.35 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Dining room

Coffee shop

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor heated swimming pool

Editorial review:

With its special location halfway between the city and the airport, the owners of the Silken Puerta America hotel wanted to do something special. And they did. They took 22 architects and let them each design a floor. The result is a hodgepodge of designs that are delightful and welcoming. Even the bar, restaurant, façade, gardens, public lighting and car park had their own architects.

Verified Reviews:

  • Fitness centre on the top floor - Heated pool - Car parking - A bit expensive
  • Breakfast buffet was exceptional - Service was excellent - Free wi-fi - Highly recommend
  • Superb designed rooms - Great bar and restaurant - Small pool and spa area
  • Room was well equipped - Roof bar is a great place - Great views - Staff were friendly
  • A little bit far from the city - Close to the metro - Modern design - Bad service

Overview

The elegant Silken Puerta America Hotel accommodates guests in a beach area of Madrid. Residing in a 12-story contemporary building, the hotel was renovated in 2008.

Conveniently located in Chamartín district, Silken Puerta America Hotel is surrounded by convention centers, embassies and trade fairs. Guests can get to Madrid city center, which is 4 km away.

Placed near an amusement park, bars and a stadium, the hotel offers a swimming pool, a rooftop terrace and a golf course for on-site relaxation.

This hotel is only 200 meters from Cartagena underground station. Barajas airport can be reached by car.

Rooms

Silken Puerta America Hotel offers comfortable rooms with modern décor featuring a trouser press, wireless internet, a lounge area, direct dial telephone and a work desk. The guestrooms look out on the street. Guests can make use of private bathrooms with dressing gowns, a shower and a hairdryer.

Eat & Drink

A breakfast is served in the restaurant. The renowned on-site restaurant specializes in international cuisine. There is an onsite Marmo bar to relax in. Oam Thong and El Coto del Casar are located within 100 meters away.

You can start your day with a buffet breakfast, which costs EUR 22 per person per night. 

Services

Guests will make use of a lift, a hairdresser and a news stand as well as a movie projector, a slide projector and a copier.

Relax

Along with a steam room, a spa lounge and a sauna the hotel offers massage, steam baths and Turkish bath. A fitness center and a gym are among the on-site facilities.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

private parking is possible on site at EUR 22.35 per day.

Year renovated:   2008.  Number of floors:   12.  Number of rooms:   315.

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Facilities

General

  • No smoking on site
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Boating

Services

  • Paid city shuttle
  • Free airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's play area

Leisure facilities

  • Indoor heated swimming pool
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Dining room
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 12 may stay free of charge when using existing bedding. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Silken Puerta America Hotel - Madrid Madrid location
Show big map »

Hotel Address:

Avenida De America, 41, Madrid, Spain, 28028

Get directions
City Center
  • Madrid
    3.7 km
Airports
Train Stations
  • Estacion de Chamartin
    3.7 km
  • Chamartin Station
    3.7 km
Underground stations
  • Cartagena
    300 m
  • Prosperidad
    600 m
  • Bus stop
    14.1 km
Restaurants
  • Lagrimas Negras (cuisine: Spanish)
    10 m
  • Oam Thong (cuisine: Thai)
    70 m
Parks
  • Auditorio Nacional de Musica
    990 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    12
  • Number of rooms:
    315

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridSilken Puerta America

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Rooms and availability

Silken Puerta America photos Room
Club Room
  • Room size:

    25 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Air conditioning
    • + More
Room Description:

DOUBLE (TWIN/DOUBLE) SPACE CLUB. BED & BREAKFAST

Silken Puerta America photos Room
Standard Run Of House Room Assigned On Arrival
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
Room Description:

Standard|2 Single Beds - Standard Room - Wifi

Standard Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Suite|SUITE STANDARD

Silken Puerta America photos Room
Junior Suite
  • Room size:

    50 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
Room Description:

SINGLE JUNIOR SUITE STANDARD. BED & BREAKFAST

Silken Puerta America photos Room
Superior Deluxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Deluxe|Double Deluxe-superior

Superior Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
Room Description:

Deluxe|Luxury Superior Room

Deluxe
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
Silken Puerta America photos Room
Deluxe Room
  • Room size:

    25 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
Executive Queen Suite
  • Room size:

    60 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
Silken Puerta America photos Room
Executive Suite
  • Room size:

    60 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
Room Description:

Suite|Suite Executive (1 pers)

Presidential Two-Bedroom Queen Suite
  • Room size:

    145 m²

  • Max occupancy:

    3 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
Luxury Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Room

Silken Puerta America Location

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  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

  • O'Donnell1.9 km

Popular areas

  • Grand Via1.8 km

Places of interest

  • Plaza de Manuel Becerra1.3 km
  • Embajada de Italia1.5 km

Sport related

  • Gorongoro Play Park1.8 km

Shopping areas

  • ABC Serrano1.6 km

Historical sites

  • Barrio Salamanca700 m

Stadiums

  • Bullring1.0 km

Parks

  • Parque de Berlin1.2 km
  • Parque de Berlin1.2 km

Theaters

  • Auditorio Nacional de Musica800 m

Galleries

  • Fundacion La Caixa1.9 km

Underground stations

  • Cartagena200 m
  • Prosperidad500 m
  • America Avenue600 m
  • Parque de las Avenidas600 m
  • Diego de León700 m
  • Alfonso XIII800 m
  • Lista1.2 km
  • Ventas1.2 km
  • Manuel Becerra1.3 km
  • Núñez de Balboa1.4 km
  • Avenida de la Paz1.4 km
  • Concha Espina1.4 km
  • El Carmen1.5 km
  • Barrio de la Concepcion1.5 km
  • Gregorio Marañón1.8 km
  • Goya1.8 km
  • Rubén Darío1.9 km

Local attractions

  • Museo Nacional de Ciencias Naturales 1.7 km
    Jose Gutierrez Abascal, 2, Madrid
  • Bullfighting Museum1.8 km
    Plaza de Toros de las Ventas, Madrid
  • Iglesia de Nuestra Senora de la Concepcion2.0 km
    Goya 26, Madrid
  • Museum of Public Art1.7 km
    Paseo de la Castellana 40, Madrid
  • Sorolla Museum2.0 km
    37 General Martinez Campos, Madrid

Near the hotel

  • Museo de la Ciudad830 m
    CALLE PRINCIPE DE VERGARA, 140 MadridSpain
  • Barrio de Salamanca1.2 km
    28006 MadridSpain
  • Museo Lazaro Galdiano1.4 km
    Serrano, 122, Madrid
  • Auditorio Nacional de Musica990 m
    Principe de Vergara 146, Madrid
  • Fundacion Juan March1.4 km
    C/Castello 77, Madrid

Restaurants nearby

  • Lagrimas Negras10 m

    Address: Avenida de America, 41
    Phone: 917445400

    81% likes this, based on 99 reviews
    Cuisine: Spanish
    Price Range: GBP 36 - GBP 61

  • Mad Restaurant10 m

    Address: Avenida de America, 41
    Phone: +34 911 26 03 33 ‎

    72% likes this, based on 40 reviews
    Cuisine: International
    Price Range: GBP 26 - GBP 36

  • Restaurante el Molino Viejo150 m

    Address: C/Corazon de Maria 32
    Phone: 915 199 375

    69% likes this, based on 32 reviews
    Price Range: GBP 28 - GBP 115

  • Oam Thong70 m

    Address: Calle del Corazon de Maria, 7
    Phone: 91 080 18 92

    62% likes this, based on 109 reviews
    Cuisine: Thai
    Price Range: GBP 0 - GBP 44

  • El Coto del Casar140 m

    Address: Calle Corazon de Maria, 30
    Phone: +34 914168502

    78% likes this, based on 41 reviews

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    12
  • Number of rooms:
    315

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridSilken Puerta America

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Hotels nearby
Abba Madrid Hotel
4 stars
0.3 km
Cities nearby

Silken Puerta America Reviews

Guest reviews are submitted by our customers after their stay at Silken Puerta America

Average guest rating

8.0out of 10
Fabulous
Based on 822 reviews

Guest reviews

  • Single
    8.8

    Beautiful design, very attentive service

  • Single
    9.2

    The design is the main thing, the staff is very nice, the restaurant is excellent.

    The gym is small

  • Couple
    9.2

    Coolest hotel I ever have stayed at. Each floor had a different design and at check in we could choose from different rooms (subject to pictures). The room itself was also very special being designed as a circle. Bathroom was very nice with a big shower/bath tub. Nice bar at the top floor. The hotel was not in the middle of the city centre, but not too far away either (5-10 mins taxiride).

    Transparent doors to the toilet not giving much room for privacy.

  • Family with children
    5.0

    We like the staff and the desing in some floor for example 1st floor is the best. The breakfast and the staff of the breakfast were very polite. The bar in the last floor is very famous with nice music. The wi-fi is free..

    First of all we didn't have the choise to choose floor because we have a 5 years old boy.we didn't like the quality of the design in our room which was in 9th floor. We couldn't accomodate our clothes in the closet because the space is only for baby clothes.into the room and in the bathroom you didn't have the feeling that it was cleaned although it was cleaned by the lady. The too minimal design looks very poor in some floors and for sure doesn't worth to be one the most expensive hotels in madrid. We will recoment this hotel only in couples and for business trip.

  • Single
    7.0

    The design styling was very nice, the rooms were generous and quite.

    There isn't anything to do around the hotel. You have to take a taxi or the metro everywhere you go. Or you can drink a cocktail for 20 Euros at the bar in the hotel.

  • Couple
    9.2

    Loved the staff, the style and imagination of the hotel - I stayed on the 8th floor - white rooms - which were out of this world - very cool, romantic and relaxing I- its not in the centre - but 10 mins on tube into the centre - and 10 mins from airport in taxi - so perfect location

  • Family with children
    9.2

    We chose this for a trip to Madrid with our 2 sons in their 20'S. It was perfect, interesting to see how the architects designed their floors. Ours was on floor 8 and everything was white. Fabulous , we loved it. The reception staff were very helpful and breakfasts were superb.

    There was nothing we didn't like, we chose not to eat in the hotel in the evening, because we like to eat in small restaurants. This meant going into Madrid , a 15 min tube journey. The area around the hotel did have restaurants but not the same atmosphere as being in the heart of the city. This suited us fine as the metro is fantastic, I mention it only to inform you if you are planning a trip.

  • Family with children
    8.2

    Beds very comfortable, rooms very large and the city view is very nice.

    The bathroom is very nice and strange but there's no privacy; there's the space for a bigger pool.

  • Family with children
    6.6

    Design was very beautiful

    The shower did not have any door and it's not goods when you are travelling with kids

  • Single
    7.0

    The breakfast variety is good. Design is unique.

    Location is far away from city, my friend got difficulty to get to the hotel for the pick up.

  • Older travelers
    5.8

    Service & staff

    Design oriented so uncomfortablr

  • Family with children
    7.8

    Fantastic Design, Very Friendly and Helpful Staff, Good Restaurants and Bars, Excellent Room Service

    Poor Facility as a Five Star Hotel, Fluctuation of Hot Water in the Bath

  • Couple
    9.2

    The hotel and its rooms were outstanding. So interesting to have a variety of different designs all in one hotel. We spent time exploring other floors as well as our own. It certainly had the wow factor. Excellent restaurant there too, although a little pricey. Would definitely stay there again.

    The location was maybe a little out of the city centre, and quite close to the motorway, although once you entered the hotel foyer, all that was forgotten. The exterior of the hotel was quite bland looking, but the interior was outstanding.

  • Group of friends
    4.6

    The design of the hotel and rooms is striking. The location directly on the a-2 motorway is convenient for getting to the airport.

    Reception staff were brash, poorly trained and showed poor communication skills. They also did not deliver as promised. - we had booked two room types for a stay with friends where the friends were our guests. When booking, we decided to book rooms by different designers (1×Zaha Hadid, 1×Ron Arad) so that we could see the concepts from the two different designers. Based on the colour schemes we found on Booked.net, we felt our guests would enjoy the Ron Arad most. The Ron Arad was a little less expensive than the other, but price was not the deciding factor. The receptionist made a big deal of the room for the guests being cheaper. This was very embarrassing. A good hotel would have dealt with this issue in a discrete manner, making all guests feel equally welcome. - at check-in, the lady said to our guests that she would upgrade them to a deluxe room, implying we had booked a lower category. Our reservation was, however, for a deluxe room. Again this caused embarrassment. - promised us the welcome luxury chocolates specified in our room rate would be brought up to our room immediately. We checked in at approx. 23:30. By 00:45 when we went to sleep, the chocolates had not arrived. While we did find a standard hotel printed card "sorry, we came to your room, but you had the 'do not disturb' sign on the door" the next morning, the time for welcome chocolates was passed. It seems that the hotel does value the need to be quick with time-sensitive activities - "welcome" is for when people arrive, not when they are preparing to check-out and leave the next morning. - did not seem friendly at check-out and did not, for example, hope we had enjoyed our stay or ask us if we had enjoyed it. The whole internet charging approach is unsatisfactory and when I requested that we be provided the services advertised in the booking supported as booked the response was bad.

  • Older travelers
    9.2

    Everything was fine. No complaints at all really, Staff were very friendly, food was good.

    Location is a little off pitch, but the Metro station is only 200 yards away and the service excellent for those on a City break. The location is very noisy right next to the motorway, so the external bar area is not exactly peaceful. Exterior of the building showing its age a bit, but hardly an issue really.

How to reach hotel

hotel Silken Puerta America Hotel - Madrid Madrid location
Show big map »

Hotel Address:

Avenida De America, 41, Madrid, Spain, 28028

Get directions
City Center
  • Madrid
    3.7 km
Airports
Train Stations
  • Estacion de Chamartin
    3.7 km
  • Chamartin Station
    3.7 km
Underground stations
  • Cartagena
    300 m
  • Prosperidad
    600 m
  • Bus stop
    14.1 km
Restaurants
  • Lagrimas Negras (cuisine: Spanish)
    10 m
  • Oam Thong (cuisine: Thai)
    70 m
Parks
  • Auditorio Nacional de Musica
    990 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    12
  • Number of rooms:
    315

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridSilken Puerta America

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge